Delivering Exceptional Service Standards

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As driver-partners of GetVan, we place a high priority on delivering exceptional service standards. Here’s what we do.

Vehicle cleanliness and safety standards

First, we regularly sanitise our vehicles, as this is something our customers value highly. Also, we regularly perform spot-checks on the tires and headlights of our vehicles to ensure that they are always in optimal condition.

Communication and tracking 

Also, we use the GetVan Partners App for all communication-related matters. The GetVan Partners App helps us assign new jobs, track history and all customer feedback.

Quality service for customers 

Last but not the least, as driver-partners of GetVan, we are passionate, professional and uphold a high level of integrity. We operate our vans in a manner where utmost care is given to the items entrusted to us to transport. Also, we treat all our customers with utmost respect.

We value all feedback provided, and strive for constant improvement. We want to ensure a pleasant experience for all our customers.

 

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