Frequently Asked Questions

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General

You are given a 15 minutes grace period which includes loading of items, and another 15 minutes for unloading. Any time exceeded will incur additional charges of $0.5/min.

Payment method is cash only and paid directly to the drivers.

GetVan Goods

Advance bookings can be made up to 7 days for Goods and 14 days for Ride.

There are no additional charges incurred. However, do ensure your pets are kept in a cage during transportation.

GetVan Ride

You are given a 10 minutes grace period, thereafter $0.50/min waiting charges apply.

What do you need?

I need to rent a vehicle for my moving needs

I need to hire a chauffeur service for my event

I need a delivery service for my business

I want to join GetVan and be a driver

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