Frequently Asked Questions

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You are given a 15 minutes grace period which includes loading of items, and another 15 minutes for unloading. Any time exceeded will incur additional charges of $0.5/min.

Payment method is cash only and paid directly to the drivers.

GetVan Goods

Advance bookings can be made up to 7 days for Goods and 14 days for Ride.

There are no additional charges incurred. However, do ensure your pets are kept in a cage during transportation.

GetVan Ride

You are given a 10 minutes grace period, thereafter $0.50/min waiting charges apply.

What do you need?

I need to rent a vehicle for my moving needs

I need to hire a chauffeur service for my event

I need a delivery service for my business

I want to join GetVan and be a driver

Don't have an account?


You don't have permission to register

GetVan is loved by both customers and businesses! Find out what they have to say about their GetVan experience here!