How Does GetVan’s Charges Work

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Have you ever felt hesitant about GetVan because you weren’t sure about the charges? Indeed, no one here is a fan of surprise fees or additional costs that differ from the promised base price!

However, with GetVan, you can be assured of having fair and honest pricing. We operate on a transparent pricing model, allowing you to get a gauge of the full price before deciding whether or not to book our services. 

To help you better understand the on-demand delivery and courier service that you’re paying for, this article provides you with a step-by-step guide on how GetVan’s charges work

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Step 1: Confirm the volume for your move

GetVan’s van hire with driver services range from delivering your parcels, to having a personal chauffeur ferry you and your friends around on a social night out.

Once you know what exactly your delivery need is for, and the volume of your move, you can easily pick the right vehicle from our fleet (Read our other article on how to choose the right service and vehicle). This could be a van rental to deliver a small parcel, or even your furniture from Ikea Singapore.

 

Step 2: Select your vehicle type & Preferred pricing calculation

The next step is to select the right type of vehicle that will best suit your needs. From the main site, select your vehicle, and this will lead you to the booking page.

GetVan’s transparent pricing model allows you to get an estimated total cost of your van and lorry rental. You simply need to enter the details of your delivery, and whether you’re engaging our services by the hour or by the trip. After which, our internal algorithms will perform the calculation for you.

For an easy reference to GetVan’s charges that vary per trip or per hour, check out this summary table (On mobile, click the ‘plus’ icon to view the entire information):

Vehicle TypePerfect ForPer Trip / Per HourBase ChargeAdditional RateAdditional Service ChargeOther
Normal Van- Small Parcels
- Max Weight: 20kg
- L+W+H < 150cm
Per TripS$8S$0.80/kmHelping hand
Driver assists you in moving: $15
Bulky or loose items: $10
Driver collects and delivers items on your behalf: $20

Free of Charge
Ride along in front seats
Goods trolley
Ferry pets
Additional Waiting Time: $0.5/min

Additional Pickup: $10 per location

Additional Drop-off: $10 per location

Variable charges for ERP, Parking & Entry
Renault Kangoo (Nv200 equivalent)Loading/Unloading 15mins each

Est. Size (m): 1.4 (L) x 1.4 (W) x 1.4 (H)
Per TripS$25S$0.80/kmHelping hand
Driver assists you in moving: $15
Bulky or loose items: $10
Driver collects and delivers items on your behalf: $20

Free of Charge
Ride along in front seats
Goods trolley
Ferry pets
Additional Waiting Time: $0.5/min

Additional Pickup: $10 per location

Additional Drop-off: $10 per location

Variable charges for ERP, Parking & Entry
Per HourS$40 First HourS$35 Subsequent Hour Helping hand
Driver assists you in moving: $15

Free of Charge
Ride along in front seats
Goods trolley
Ferry pets
Variable charges for ERP, Parking & Entry
Toyota Hiace (Nissan UrVan equivalent)Loading/Unloading 15mins each

Est. size(m): 2.5(L) x 1.4(W) x 1.5(H)
Per TripS$30S$0.80/km Helping hand
Driver assists you in moving: $15
Bulky or loose items: $10
Driver collects and delivers items on your behalf: $20

Free of Charge
Ride along in front seats
Goods trolley
Ferry pets
Additional Waiting Time: $0.5/min

Additional Pickup: $10 per location

Additional Drop-off: $10 per location

Variable charges for ERP, Parking & Entry
Per HourS$52 First HourS$47 Subsequent HourHelping hand
Driver assists you in moving: $15

Free of Charge
Ride along in front seats
Goods trolley
Ferry pets
Variable charges for ERP, Parking & Entry
Mitsubishi Fuso equivalentLoading/Unloading 20mins each

Est. size(m): 3.3(L) x 2.0(W) x 1.9(H)
Per TripS$60S$1/kmHelping hand
Driver assists you in moving: $15
Bulky or loose items: $10
Driver collects and delivers items on your behalf: $20

Free of Charge
Ride along in front seats
Goods trolley
Ferry pets
Additional Waiting Time: $0.5/min

Additional Pickup: $10 per location

Additional Drop-off: $10 per location

Variable charges for ERP, Parking & Entry
Per HourS$80 First HourS$70 Subsequent HourHelping hand
Driver assists you in moving: $15

Free of Charge
Ride along in front seats
Goods trolley
Ferry pets
Variable charges for ERP, Parking & Entry
Limousine 6

Toyota Noah, Vellfire, Merc Viano Equivalent
6 peoplePer TripS$30S$0.80/km-Additional Waiting Time: $0.5/min

Additional Pickup: $10 per location

Additional Drop-off: $10 per location

Variable charges for ERP, Parking & Entry
Per HourS$57 First HourS$48 Subsequent Hour-Variable charges for ERP, Parking & Entry
Premium 10

Toyota Hiace Equivalent
10 peoplePer TripS$30
S$0.80/km-Additional Waiting Time: $0.5/min

Additional Pickup: $10 per location

Additional Drop-off: $10 per location

Variable charges for ERP, Parking & Entry
Per HourS$57 First HourS$52 Subsequent Hour-Variable charges for ERP, Parking & Entry
Premium 13

Toyota Hiace Hi-Roof Equivalent
13 peoplePer TripS$35S$0.80/km-Additional Waiting Time: $0.5/min

Additional Pickup: $10 per location

Additional Drop-off: $10 per location

Variable charges for ERP, Parking & Entry
Per HourS$62 First HourS$57 Subsequent Hour-Variable charges for ERP, Parking & Entry

*Prices listed in this table are subjected to changes due to seasonal discounts.

Step 3: Select additional services where necessary

Once you’ve settled on your vehicle, consider if you want additional services. GetVan provides additional helping hands at a fixed cost. This includes having a driver to assist you in moving, carrying loose or bulky items, and collecting and delivering your items on your behalf.

At the same time, you can also opt-in to our free-of-charge services. This includes riding along at the front seat with your driver, having a goods trolley, and even ferrying your pets.

Take note that miscellaneous charges apply depending on whether you require additional pickup, drop-off or waiting time. Also, there will be variable charges for ERP, parking and entry. 

 

Conclusion

To conclude, GetVan’s charges differ according to your preferred service and vehicle type. However, given our transparent pricing model, you will never be in for surprise additional fees! 

Looking to book a GetVan service? Read our how-to-book guide.

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